Smartchain background A02 2500_2.jpg

OUr Services

Discover what your supply chain can do for you

Smartchain background A02 2500_2.jpg

Discovery Sessions

Discover what your supply chain can do for you


Discovery Sessions are designed to provide a safe and enlightening environment for business leaders and SME’s to explore the fundamentals of demand driven supply and how they address the challenges in today’s supply chain.

Education and exploration are the key first steps in understanding what demand driven is and how to evaluate its effectiveness in a specific business. 

To help our clients understand more than just text book theory and case study anecdote, we offer a complimentary simulation to reveal potential opportunities that exist within the client’s supply chain. Click here for more info.

SmartChain have a wealth of real-world experience and knowledge to support the thought-leadership and answer the questions that are typical in this early discovery phase.


We offer both ½ day and full day on-site options to support both small/medium complexity business and potentially complex multinational or global organisations.

Discovery Sessions can be booked in combination with smartgame or DDBrix (Available soon) game sessions


Book half or full day discovery sessions (With or without GAMES)

Smartchain background A02 2500_2.jpg


Get the best support to start your business transformation

The Path to Sustainable Benefits

The Path to Sustainable Benefits

Transformation to a Demand Driven supply chain is not just about implementing some IT or changing a planning tool.  Demand Driven will touch all functions along and across a supply chain and organisation. Unlike many silo or functional projects demand driven is truly an end-to-end opportunity.

Decades of behaviours, habits and beliefs have been embedded along with the traditional forecast driven MRP tools.  It’s time to unlearn many of those habits and learn a new and simplified way to drive your business.  This means adopting new ways of working, different ways to measure success and new skills to extract the full benefits available.

The scale of benefits are very significant, and it can be very tempting to simply rush into a system deployment to get at the prize. This brings a level of risk that we believe is totally unnecessary and avoidable.

At SmartChain we firmly believe that defining a clear view of the future and the critical steps to take to get there is the only way to accelerate transformation and secure maximum benefits in a rapid and sustainable way.

We have a robust TRANSFORMATION roadmap

DD Web Design - Deployment2.png

We have the critical experience and skills along with well proven methods, materials and tools to support our clients from initial concepts and education, program design and management to on-site training and deployment support. 

Our goals are your goals - sustainable delivery of significant value with minimum risk and maximum ROI.

Our approach benefits from the real-world experiences of both the earliest implementations and the world’s largest global transformation so far.  We focus on all aspects of change management in a way that blends text-book theory with the real-world demands of modern supply chains.

If transformation to demand driven is becoming a key part of your business strategy and you would like to know how we can support you then let’s talk.

Smartchain background A02 2500_2.jpg

Our Educational Games

Learn how a Demand Driven Supply Chain works while having fun with smartgame and DDBrix


Experience through an exciting gaming experience how decoupling and buffering using DDMRP will completely eliminate the bullwhip effect in a vertically integrated supply chain.

smartgame can be booked as part of a full day discovery session


coming soon…


Play with Lego bricks to see first-hand how DDMRP buffers optimise the flow of both materials and information.

Observe how demand-driven planning and execution will increase order fulfilment, stabilise production, reduce working capital and alleviate stress.

Involve people from Finance, Marketing, Sales, Production, Planning and Quality to start breaking down silos, promoting teamwork and getting everyone in the company thinking about FLOW.

Refresh your existing knowledge of DDMRP while playing and having fun!

Smartchain background A02 2500_2.jpg



Learn the methodology behind demand driven with our instructors accredited by the Demand Driven Institute


SmartChain is a DDI affiliate since 2014. We have one accredited DDP Instructor and one accredited DDL Master Instructor and DDP Master Instructor. We do open DDP and DDL classes in UK, Ireland and Switzerland and we can offer in-house classes for your organisation anywhere in the world.

For more information please contact us.

To register to one of our open classes click the "Register (credit card)" button below (credit card payment).


Demand Driven Leader (DDL)

2020 Classes will be published soon

Demand Driven Planner (DDP)

2020 Classes will be published soon


“As a matter of fact, I believe that DDMRP is the most important innovation to Supply Chain management that I have seen in the last 55 years.”

Dick Ling, creator of S&OP

Smartchain background A02 2500_2.jpg

Capability and maturity assessments

from current to future state

capability (3).png

Are you practicing good ways of working across your business?

Do you have the right culture and skills to make a transformational change to your business?

With our extensive best practices database we can generate tailored assessments to meet our client’s specific requirements

At SmartChain we believe that sustainable success is built on a foundation of the solid cultural enablers and strategic alignment

SmartChain have developed an extensive database of best practices covering, organisation structure, leadership, change culture, skills, processes, technology support and other factors influencing your company’s ability to succeed.

We can tailor an assessment to fit your specific needs and provide you with the answers to the key question which will enable you to succeed, for example:

  • Alignment of organisation and processes to strategic direction and goals

  • Cultural capability at all levels to deliver major change

  • Supply chain fit to changing market conditions

It starts with a discussion with your leadership on what they need to evaluate. Then we work with you to construct and conduct the specific assessment you need to answer your questions

Smartchain background A02 2500_2.jpg

Continuous Improvement 

A Business Strategy Driven Cycle


Are all your improvement activities supporting your strategy?

It is very easy to lose sight of the end goal when on a continuous improvement path. Maintaining a clear line of sight to the strategic goals is essential if you are to accelerate delivery, maintain momentum and maximise ROI.

With our extensive experience and suite of tools, SmartChain can help you define and communicate your strategic supply chain goals and develop a transformation map to get there. This will ensure that all your continuous improvement teams are working in support of the strategic direction and allow you to evaluate and prioritise potential projects against their contribution.

We can also provide hands-on support to teams in terms of project management, CI tools training and coaching to enhance the delivery skills of your teams.